The question first.
See what needs deciding in one sentence.
NEEDS ACTION
Needs action holds only what genuinely needs judgement: an approval, a conflict, missing information or a risk.
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See what needs deciding in one sentence.
Review the related information together.
Your action is stored with person and time.
IN PRACTICE
Straightforward work does not create noise. The queue shows only open actions available to your role.

Decisions and questions for the right person, with the related information.
Approvals for finished outputs and repeatable workflows.